Shipping

Discover everything you need to know about shipping below.

Shipping

Domestic shipping

After your order is placed, it will be processed and dispatched within 48 hours. Please note that this timeframe excludes weekends and public holidays. During peak periods such as promotions or holidays, please allow up to 3 business days for dispatch.

Shipping within Australia is available at the following rates through our delivery partner, Australia Post.

Standard Delivery (QLD, NSW, VIC) - flat rate $19.50 AUD
Standard Delivery (SA, WA, NT, TAS) - flat rate $19.50 AUD
Express Delivery (QLD, NSW, VIC) - flat rate $19.50 AUD
Express Delivery (SA, WA, NT, TAS) - flat rate $24 AUD


Standard Delivery Time Frames

NSW 2-5 business days
ACT 2-5 business days
QLD 4-6 business days
VIC 4-7 business days
SA 5-7 business days
TAS 5-8 business days
NT 7-10 business days
WA 7-10 business days


Express Delivery Time Frames

NSW 1-3 business days
ACT 1-3 business days
QLD 2-4 business days
SA 2-4 business days
TAS 2-4 business days
VIC 2-5 business days
NT 4-7 business days
WA 4-6 business days

We do offer shipping for pre-filled lounges, arranged through TNT. Shipping costs vary by state, so please contact our customer service team for a personalised quote.

If you have any further questions please contact our customer service team via email at info@solay.com.au

International shipping

For international orders, please contact our customer service team at info@solay.com.au for assistance.

Orders shipped outside Australia may be subject to import duties, taxes, and customs fees, which vary by country. These charges are determined by local customs authorities and are the responsibility of the recipient.

As we are unable to estimate or control these fees, we recommend contacting your local customs office or DHL representative for further information before placing your order.